Help center
Duel Casino FAQ
Everything on registration, payments, rakeback, games, sports and support, in plain language.
General
What is Duel?
Duel is a crypto casino and sportsbook. It offers 3,000+ games, an Evolution-powered live casino, provably fair originals and a full sportsbook including World Cup 2026. Play is no-KYC and rakeback runs on every bet.
Is Duel licensed?
Yes. Duel runs on a Curacao licence, operated by Brisaca B.V., and has been paying players since 2020.
Does Duel have a welcome bonus?
Yes. New players get a 100% match up to 1 BTC with no wagering on the bonus, and rakeback runs on top for life.
Is Duel available in my country?
Duel is open to players in most countries, but some jurisdictions are restricted. Always check the current terms before signing up.
Is there a mobile app?
There is no separate app, but the site is fully responsive and behaves like a native app in any mobile browser.
Account
How do I register?
Visit Duel, choose sign up, and enter an email and password. No phone number and no documents are needed for standard play.
Do I need to pass KYC?
No. Standard crypto play needs no identity documents, address proof or selfies.
What if I forget my password?
Use the forgot password link on the login page. A reset email arrives within a few minutes.
Can I have more than one account?
No. Each player gets one account. Extra accounts break the terms and can lead to suspension.
Payments
Which coins can I use?
15+ including BTC, ETH, LTC, DOGE, USDT on TRC-20 and ERC-20, USDC, SOL, BNB and XRP.
How fast are withdrawals?
Payouts run automatically and typically land in your wallet inside fifteen minutes, with no manual review queue.
Are there withdrawal fees?
Duel does not charge a fee. Standard network gas costs still apply and come out of the amount you withdraw.
Is there a minimum withdrawal?
There is no forced minimum, though tiny withdrawals are not worth it once network fees are counted.
Rakeback
What is rakeback?
On every bet Duel returns a share of its house edge to your balance, paid instantly with no wagering. The rate climbs as you move up the VIP Lounge.
Does rakeback have wagering?
No. Once credited you can withdraw it right away with no conditions.
Which games earn it?
Slots, live tables and sports bets all qualify, automatically from your first bet.
Does it expire?
No. Your rakeback balance stays in your account until you withdraw it.
Games
How many games are there?
Over 3,000: roughly 2,500 slots, 400+ live tables and 20+ in-house originals.
What is a provably fair game?
A game whose outcome you can verify. The server seed hash is published before the round, and afterwards you can check the result yourself.
What live games are available?
Multiple blackjack variants, roulette, baccarat, poker and the full Evolution game show set like Crazy Time and Monopoly Live.
Sports
Does Duel have sports betting?
Yes. A full sportsbook covers football, basketball, tennis, UFC, ice hockey and esports, with pre-match and live betting.
Can I bet on the World Cup 2026?
Yes. Duel has group, knockout and outright markets, plus live in-play betting for every match.
Do sports bets earn rakeback?
Yes. Every sports wager qualifies for rakeback, win or lose.
Support
How do I contact support?
Live chat is open around the clock from any page. Replies usually land within a couple of minutes.
My withdrawal has not arrived, what do I do?
Check the transaction on a blockchain explorer first. If it is confirmed on chain but missing, or not visible after ten minutes, contact live support with your reference number.
Are there responsible gambling tools?
Yes. Deposit limits, session limits and self-exclusion are available. If gambling stops being fun, use them or reach out at BeGambleAware.org.
Still have a question?
Duel support is on live chat around the clock, or just start playing.